Listen to your Customer and Act Fast !

---

Listening to customer is an important strategy of a business. To know customer perception about product, services and the company itself is paramount.

More than only knowing how they feel like is to have their feedback, their inputs to your products and processes. 

Small rough stones, difficult to find, cut and polish, but when you do it properly the little stone turns to a diamond which will value thousand times more than it costed to make it.

A quite important step in the company’s business plan.

Open the file below and understand how to do it.